Terms of Service

    Last updated: May 17, 2026

    Welcome to Teamo (“Teamo”, “we”, “our”, or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, platform, applications, and related services (collectively, the “Services”).

    By accessing or using Teamo, you agree to these Terms.

    1. Eligibility

    You must be at least 18 years old and legally capable of entering into binding agreements in order to use the Services.

    If you use the Services on behalf of a company or organization, you represent that you have authority to bind that entity to these Terms.

    2. Accounts

    To access certain features, you may need to create an account.

    You are responsible for:

    • Maintaining the confidentiality of your login credentials
    • All activity occurring under your account
    • Providing accurate and up-to-date information

    You agree not to share your account credentials or allow unauthorized access to the Services.

    3. Use of the Services

    You may use the Services only in compliance with applicable laws and these Terms.

    You agree not to:

    • Use the Services for unlawful purposes
    • Interfere with or disrupt the platform or infrastructure
    • Attempt unauthorized access to systems or data
    • Upload malicious code, malware, or harmful content
    • Reverse engineer or copy the platform
    • Resell or sublicense the Services without authorization

    We reserve the right to suspend or terminate accounts that violate these Terms.

    4. Subscription Plans, Limits, and Usage

    Teamo offers multiple subscription plans with different features, limits, and pricing structures.

    Plan limitations may include, but are not limited to:

    • Number of seats
    • Number of units
    • Module limits
    • Automation usage
    • AI credit allocation
    • Storage or row limits
    • Guest access limits
    • Advanced functionality availability

    Usage limits are determined by the customer’s active subscription plan and may be updated from time to time.

    Teamo reserves the right to:

    • Modify plan structures, pricing, or included features
    • Introduce new usage limits or fair use policies
    • Restrict excessive or abusive usage that negatively impacts platform performance or other users
    • Suspend certain functionality when plan limits are exceeded

    Unless otherwise stated:

    • Subscriptions renew automatically at the end of each billing cycle
    • Annual plans are billed in advance
    • Fees are non-refundable except where required by law
    • Customers are responsible for applicable taxes, VAT, and governmental charges

    Failure to pay subscription fees may result in suspension or termination of access to the Services.

    5. Intellectual Property

    The Services, including software, branding, content, designs, workflows, and functionality, are owned by Teamo or its licensors and are protected by intellectual property laws.

    These Terms do not grant ownership of the Services or any underlying intellectual property.

    You retain ownership of the data and content you upload to the platform.

    6. User Content

    You are solely responsible for the content, files, records, and information you upload or manage through the Services (“User Content”).

    You grant Teamo a limited license to host, process, and display User Content solely for the purpose of operating and improving the Services.

    You represent that:

    • You own or have rights to the User Content
    • Your User Content does not violate laws or third-party rights

    We may remove content that violates these Terms.

    7. Availability and Support

    We strive to keep the Services available and reliable, but we do not guarantee uninterrupted or error-free operation.

    Features may change, be modified, or discontinued at any time.

    Any support or service levels are provided on a commercially reasonable basis unless otherwise agreed in writing.

    8. Third-Party Integrations

    The Services may integrate with third-party tools and services.

    Teamo is not responsible for:

    • Third-party products or services
    • Availability of integrations
    • Data handling by third parties
    • Downtime or failures caused by external providers

    Your use of third-party services may also be subject to their own terms and policies.

    9. Data and Privacy

    Your use of the Services is also governed by our Privacy Policy.

    Teamo processes personal data in accordance with applicable privacy and data protection laws, including the General Data Protection Regulation (GDPR), where applicable.

    In most cases:

    • Customers act as the data controller for the information they upload to the Services
    • Teamo acts as a data processor on behalf of customers when processing customer data

    Teamo may use trusted third-party subprocessors and infrastructure providers in order to operate the Services.

    We retain data for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

    In the event of a confirmed data breach affecting customer data, Teamo will notify affected customers without undue delay and in accordance with applicable law.

    By using the Services, you acknowledge and agree that Teamo may process data in accordance with the Privacy Policy.

    10. Suspension and Termination

    You may stop using the Services at any time.

    Teamo may suspend or terminate access to the Services immediately if:

    • You violate these Terms
    • We are required to do so by law
    • Your use creates risk or harm to the platform or other users
    • Subscription fees remain unpaid

    Customers are responsible for all activity conducted under their workspace, including actions performed by invited users, members, and guests.

    Suspension may result in temporary loss of access to the Services.

    Termination may result in permanent deletion of customer data after a reasonable retention period, unless otherwise required by law.

    Upon termination, your right to use the Services will end.

    11. Disclaimer of Warranties

    The Services are provided “as is” and “as available.”

    To the maximum extent permitted by law, Teamo disclaims all warranties, express or implied, including:

    • Merchantability
    • Fitness for a particular purpose
    • Non-infringement
    • Availability or accuracy of the Services

    We do not guarantee that the Services will be uninterrupted, secure, or error-free.

    12. Limitation of Liability

    To the maximum extent permitted by law, Teamo and its affiliates will not be liable for:

    • Indirect or consequential damages
    • Loss of profits, revenue, data, or business opportunities
    • Service interruptions or data loss

    Our total liability arising from the Services for any individual claim will not exceed the amount paid by you to Teamo during the 12 months preceding the specific claim.

    13. Indemnification

    You agree to defend, indemnify, and hold harmless Teamo and its affiliates from claims, damages, liabilities, and expenses arising from:

    • Your use of the Services
    • Your User Content
    • Your violation of these Terms or applicable law

    14. Governing Law

    These Terms are governed by the laws of Bulgaria, without regard to conflict of law principles.

    Any disputes arising from these Terms or the Services will be subject to the jurisdiction of the courts located in Sofia, Bulgaria.

    15. Changes to These Terms

    We may update these Terms from time to time.

    Updated versions will be posted on this page with a revised “Last updated” date.

    For material changes, Teamo may provide additional notice, including by email or through the Services.

    Continued use of the Services after changes become effective constitutes acceptance of the updated Terms.

    16. Force Majeure

    Teamo will not be liable for delays, interruptions, or failures in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, internet outages, infrastructure failures, cyberattacks, labor disputes, governmental actions, failures of third-party providers, cloud hosting outages, or interruptions affecting external services and integrations.

    17. Severability

    If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

    18. Waiver

    Failure by Teamo to enforce any provision of these Terms will not constitute a waiver of that provision or any other rights.

    19. Contact Us

    If you have questions regarding these Terms, you can contact us at:

    Company: Teamo Ltd

    Address: ul. Rusaliyski prohod 13, Sofia, 1407, Bulgaria

    Email: hello@teamo360.com